Representation

We have at least one resident resort rep based in the majority of our destinations. For the few resorts where this is not the case, you will have the services either of a Thomson rep from a nearby resort or from an appointed local agent/hotelier who will give guidance and assistance. Details of an emergency contact number will be provided with your travel documents.

On holidays which involve a city destination, travel from the airport to the city and then on to your chosen resort will be planned by us and all tickets and itineraries will be provided. However, few city destinations are served by a rep.

Some resorts will not have a resident rep but a contact number is provided. You will be provided with all the information that you need including maps and in some cases a Summer Card to help you get around and see the area.