What's included

• Return air flights and transfers (coach, train, taxi or rental free car hire) to and from your resort
• Flight baggage allowance usually 44lbs (20kgs) but 15kgs on selected routes
• Accommodation and meals as per your booking
• Help & advice from your resort rep or agent
• All local taxes, VAT, Irish and overseas service charges and bed linen
• All current airport taxes are included in our prices including the Air Travel Duty

On some dates we are able to offer accommodation only holidays which include accommodation and food basis as booked. Should you require transfers these can also be arranged on our transfer coaches, at additional cost, as long as you are travelling on one of our charter flights. Otherwise, we would be pleased to offer you the option to buy car hire or private taxi transfers.

All prices include VAT on all holidays to EU countries and are based on the rates of exchange at the time that our brochure went to print: EUR 1.19, CHF 1.6, NOK 9.7 and CAN 1.53.

In addition to the details confirmed on the invoice the price of your holiday includes all currency surcharges, local taxes, VAT, Irish and overseas service charges, all current airport taxes.

Due to circumstances beyond our control airlines may cease to operate on certain routes which may have an effect upon the holiday price.

A minimum charge of €15 per person will be made for all bookings within 15 days of departure. This is to cover the costs associated with special delivery of tickets or collection at the airport. This does not include ticket re-issue in the event of loss. (see 'if you change your booking' in 'Your Obligations'

When you or your travel agent wish to confirm a booking you must pay the deposit of €110 per person (Europe) together with the insurance premium if required.

Scheduled flights are non-refundable and require tickets to be issued immediately. To cover the costs associated with this, an additional deposit of up to €200 per person is payable.

• Meals and accommodation en route (except where specified)
• In-flight catering on some short haul flights/low cost airlines
• Airport holiday supplement, where applicable
• Travel insurance (which you must have)
• Porterage of luggage at any stage
• Breakdown Insurance (self-drive).
• CDW or local taxes on car hire
• Any services provided locally that are advertised as being available at the booked resort or accommodation, but not described as free of charge e.g. hotel facilities
• Any local gratuities, taxes charged by suppliers
• Credit card handling fees

Admininstration charges: We reserve the right to levy an administration charge in certain circumstances to cover any additional costs incurred by us, such as contacting suppliers to check availability or special requests, returning lost property, special ticket dispatch, extra administration relating to late bookings within 7 days of departure etc. This charge is €25 per person, but may be higher to cover special ticket dispatch costs. This charge does not relate to changes you make to your booking.

• €100 off per booking on all Summer 2012 holidays from Crystal Summer brochure.
• Valid on bookings to all destinations and all flights (charter and scheduled).
• Not valid with flight only or accommodation only bookings.
• This offer cannot be combined with any other offer or promotion including, but not limited to Group discounts.
• Offer runs from 22 December 2011 to 31 January 2012, applies to new bookings only and is subject to availability and change.
• Valid only for travel dates from 28th May 2012 to End of Season.